Instacart Is Just a Broken Workaround
Having a human physically walk a store and shop as you, aisle by aisle, is just bolting a person onto a system that was never designed for it. The inefficiency is the whole product. A purpose-built logistics process would look nothing like this.
This is the level of detail that Christopher was operating at when he was President of DoorDash. The details matter at every level.
The gig economy grocery model is a kludge, not a solution, and someone finally said it plainly.
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